Tuesday 19 June 2012

Retailers ignore price listing rule

The pilot system for street trading requiring the use of listed prices on Ba Trieu Street, in Hanoi, seems not to have been effective, as many retailers have ignored the regulation. Not all clothes have a price tags District authorities have informed all local traders about the programme. Since June 15 any stores caught violating the new rules will be subject to administrative sanctions. Still, on the afternoon of June 16, many stores had failed to comply. Large stores in the commercial centre have been quick to list prices of their products, while a number of smaller stores used price tags but did not honour them. Numerous clothes shops on the street did not even bother putting on false price tags. Shop owners claimed that their items were so cheap that they did not require tags, and that it would be too labour intensive to use them. The owner of a coffee shop where drinks were listed but food was not, said "Food prices fluctuate all the time. We'd have a lot of trouble explaining to customers why prices have gone up if we added prices to the food menu." One furniture store on Ba Trieu Street priced their items in chalk. Others hung signs outside with one price for all products. However, once inside, prices varied, and some were not marked at all, leaving customers to bargain. Stores selling expensive items like motorbikes were also in violation of the regulation. A bike shop owner at 190 Ba Trieu Street said, "We are waiting to see how other shops react to this new regulation. However, listing prices isn't an effective way to protect consumers. Prices among shops selling same products can differ anywhere from tens of thousands of VND to several of hundred thousand. If customers don't shop around they will end up paying high prices." A shop owner who sells roasted peanuts also complained about the rule, saying, "Even though we sell the same thing every day, prices differ between wholesale and retail sales. They also depend on whether the order is for delivery or not." Vietnam tours
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